Position Title: Security Officer
Location: Glassboro, NJ 
Pay: $17.25/hr 

Job Description 
As a Security Officer for luxury off-campus apartments catering to college students, you will play a crucial role in maintaining a safe and secure environment for residents and visitors. Your responsibilities will encompass various tasks ranging from patrolling the premises to addressing security concerns and assisting residents as needed. 

Responsibilities
- Conduct regular patrols across the property, monitoring all nine buildings to ensure the safety and security of residents and facilities 
- Be vigilant for any suspicious activities, unauthorized individuals, or potential security breaches 
- Utilize surveillance equipment to monitor activities within common ares and sensitive locations 
- Respond promptly to any security alerts or incidents captured on CCTV 
- Compile detailed shift reports outlining any incidents, observations, or security-related issues encountered during patrols or through CCTV monitoring
- Communicate effectively with management regarding security concerns, providing timely updates and recommendations for improvement 
- Take precise and accurate messages for incoming phone calls, ensuring all relevant information is documented and relayed promptly to the appropriate recipients 
- Serve as a point of contact for emergency services personnel, providing assistance and coordinating responses during critical situations
- Assist students and tenants who may be locked out of their apartments, ensuring timely access while verifying their identity and residency 
- Respond to and resolve noise disturbances and smoking violations in accordance with property policies and local regulations 
- Handle complaints from residents professionally and diplomatically, seeking peaceful resolutions whenever possible 

Qualifications
- NJ SORA License
- Prior experience in security or related field preferred 
- Strong communication skills, both verbal and written
- Ability to remain calm and composed under pressure 
- Customer service mindset with a focus on assisting residents and visitors courteously and efficiently